A Shopping Mobile App Redesign
Enhance the Walmart app with an AR/VR feature
Huaqian Zheng
Natalia Agapova
Fatima Shahsuvarova
Aakanksha Soni
Luda Boss
Andrew Nguyen
Fatima Shahsuvarova
The target users (age 18-30) tend to spend a significant amount on social activities. Social media applications are the most popular apps among this demographic.
The target users are more interested in VR/AR features related to social interactions.
Platform | AR/VR Status | Function Category | Notes | Proposed Solution |
---|---|---|---|---|
Walmart / Amazon | Launched | AR / AI | View furniture, TVs in home. Virtual shoe try-on. | Festival/Seasonal decoration AR function. Allow multiple products to be displayed. |
Wish / ZARA / SHEIN | Mixed | AR / AI | Virtual clothing try-on, AI for analyzing customer behavior. | |
IKEA | Launched | AR | Digitally place products in a room, capture and share settings. | Voting function: Share decoration plans with friends for voting. |
Etsy | Launched | AR | Buyers can test out artwork on their walls. | Hold a contest periodically for users to share their decoration arrangements. |
Bookkeeper, 26 years old
Q: What motivates you to shop online?
A: Online shopping makes my life easier... especially when it turns out that my refrigerator is empty and I urgently need to buy groceries. Sometimes I really need fast delivery.
Q: Have you ever used virtual try-on features while shopping?
A: Yes, I have. I found out that Adidas had launched an augmented reality feature... It was a very cool experience for me and I think it would be great if more brands used this feature.
Q: What do you usually buy at Walmart?
A: When I was a student, I would often visit Walmart to find school and dorm supplies at the best price... Now, I prefer to buy groceries online from Walmart.
Q: What do you think of the Walmart app?
A: I think the app is fine, but sometimes it glitches and that really bothers me. In general, it is easy to select and order items. I also like that the app shows me exclusive online offers.
Q: Could you please tell me more about your shopping experience at Walmart?
A: I don't like to visit Walmart because I don't feel comfortable... I think Walmart is mostly visited by older people rather than young adults like me.
Q: What would attract you to buy necessary things in Walmart?
A: I think good deals and offers can increase my interest in shopping at Walmart because I don't want to spend too much money on essentials.
"University life is fulfilling and busy."
Age: 19 | Occupation: College Student | Location:
Washington D.C
Jennifer is a marketing student and head of the school's publicity
department. She often organizes members to plan and decorate for festivals and events.
Distance, Convenience, Price
"I really enjoy the time when the family comes together."
Age: 22 | Occupation: MD Postgraduate | Location:
Boston
Alice is a busy medical student. Holidays are the only time her whole family can
get together. Her parents live far from town.
Distance, Convenience, Price
"Work hard, but also enjoy life to the fullest."
Age: 27 | Occupation: Stock Trader | Location: New
York
Jacob enjoys hosting parties to unwind after work. He has a strong affinity for
socializing and exploring new things.
Distance, Convenience, Price
The visual language and components that define the Walmart app experience.
Low-fidelity sketches of the app screens, focusing on structure and functionality.
High-fidelity mockups showing the final look and feel of the user interface, incorporating the branding, color scheme, and visual details.